Self Service refund on Xbox, says Microsoft

In what can be looked at as a great way for trying out new games through the Xbox One and Windows Store, Microsoft is rolling out a program for a new Self-Service Refund policy.

So the terms of this appear to be that gamers would be able to change their minds on  games purchased within 14-days and having a total gameplay limited to less than 2 hours across devices.  Of course, DLCs, Add-Ons and Season Passes are excluded from this policy and if Microsoft feels that someone is abusing the program, they reserve the right to restrict access to the Self-Service Refund system.

Hot Hardware’s Article stipulates that the program is currently only rolling out to ‘select Microsoft Insiders’ for the time being, however, this may be a great way for Windows to follow Valve’s lead and create a system for people to try out new games as well as expand their online store.

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